Supervisor – QA Incoming

Company: Eli Lilly and Company
Location: Durham
Posted on: July 13, 2025

Job Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Lilly has a new state of the art Parenteral, Device, and Packaging Assembly Facility in Raleigh-Durham North Carolina. The QA Supervisor –Incoming Inspection is responsible for providing leadership to the Quality – Incoming Inspection team. The QA Supervisor – Incoming will oversee the incoming materials, including goods receipt, sampling, incoming inspections/testing, and inbound/outbound shipping processes. Key Objectives/Deliverables: Practices safety behaviors with proper PPE and lifting techniques. Supports all HSE Corporate and Site Goals. Manage the QA – Incoming team, consisting of 8-12 Quality Specialists. Responsible for training and managing the QA – Incoming team in: Performing incoming inspections (raw materials, components, printed packaging materials, etc.) according to priority. Documenting inspections in accordance with procedures and specifications. Ensuring materials not meeting specifications are quarantined, per local procedures. Sampling, inspecting, and documenting results utilizing electronic systems (Darwin, SmartLab, etc). When sampling a portion of the batch, ensure proper sampling plan is followed. Working with the QC Lab to deliver samples and receive results Performing ID testing of materials utilizing Raman or NIR Spectroscopy. Maintaining retains and samples per local procedures. Communicate with QA Disposition team to ensure materials are released in a timely manner, as to not delay production. Evaluating damaged materials found on inbound shipments or within the warehouse and determine acceptability. Ensuring storage condition is tracked, accurate, adjusted (as needed) including evaluating temperature excursions on shipments received at the warehouse. Assists in resolving issues on inbound shipments (i.e.incorrect quantity or product, contamination, etc.). Performs appropriate transactions in SAP to ensure system represents appropriate status of material (QI, blocked, scrapped, etc.) Provides additional Quality support to warehouse, as necessary. May need to assist with performing department activities to ensure materials are available for production. Responsible for ensuring team is trained and training remains in compliance. Communicates with Associate Director and Quality Representatives on quality issues. Lead, mentor, and coach QA – Incoming team, Operations, and support personnel on quality matters, while supporting and driving the site Quality culture. Ensure regular presence in operational areas to monitor GMP programs and quality systems. Work with materials management group to initiate complaints/remarks to supplier for materials not meeting Lilly expectations. May participate in investigations regarding materials or service complaints. Networks with the business and ensures all materials are dispositioned in a timely manner to support production schedule. Authors/revises SOPs, materials specifications, as needed. Interacts with other quality functions including QA Warehouse Supports material related Supplier Change Notification's (SCN). Participates in/supports regulatory inspections, as needed. Requirements (Education, Experience, Training): High school diploma or GED Preferred attributes but not required: Previous materials or warehouse experience. Previous experience leading and managing a team. Demonstrated understanding of cGMP regulations related to QA Inspection applications. Strong attention to detail. Proficient in computer system applications. Ability to organize and prioritize multiple tasks, highly flexible and able to work independently in fast paced environment to support production demands. Excellent interpersonal and networking skills. Highly motivated, enthusiastic, share ideas and lead solutions effectively to resolution; ensure safety of others. Understanding of statistical tools and analysis. Experience in inventory management systems (SAP, etc.) Previous experience in GMP production environments. Previous facility or area start up experience. Other Information: The position is for the Lilly Research Triangle Park site and will support a 24/7 operation Ability to support off-shift requests Ability to work 12 hour days – rotating 2-2-3 shifts. Ability to work overtime as required. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $35.33 - $58.89 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. WeAreLilly

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