Outside Parts & Service Sales
Company: Quality Equipment
Location: Henderson
Posted on: May 8, 2024
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Job Description:
We are a John Deere dealer with 36 locations serving a diverse
group of agricultural, commercial, and residential customers in
North Carolina, South Carolina, and Virginia. At Quality Equipment,
we pride ourselves on our commitment to our customers, our
employees, and our community.
Our employees and management stay close to our customers and strive
to serve them quickly and in ways that make sense in each local
area. Our work culture is ethical, entrepreneurial, and hard
working. We work with excellent people every day our customers and
our co-workers.
Our work is challenging and offers a great deal of variety in the
tasks we do. At Quality Equipment, we strive to be the premier John
Deere dealer in our region by serving our customers with commitment
and integrity. We offer the opportunity for stable, rewarding, and
challenging work with a large and growing company which still
maintains the feel of a small business.
At Quality Equipment, there are opportunities to grow and advance
in your career. We are currently looking for an Outside Parts and
Service Salesperson to join us in our Henderson store. BASIC
FUNCTIONS AND RESPONSIBILITIESMarkets parts and service sales
through special parts promotions, Quality Assurance packages,
extended warranties, and machine inspectionsCommunicates customer
complaints to the appropriate department(s) to achieve a quick
resolution.
Follows the resolution process so that maximum customer
satisfaction may be achieved Provides parts and service solutions
to the customers (maintenance and repair)Assists with counter sales
to support customer needs, including Saturday work as
requiredResponsible for the coverage, retention, development and
acquisition of all customers within an assigned territory or sales
market for parts and serviceCollects and updates customer equipment
information (serial numbers, hours, number of rows, etc ) for use
in parts, service, and sales marketing promotionsProvides parts and
service solutions to the customers (maintenance and repair)Delivers
parts to the customers as required (include pulling parts and
loading for the day)Provides feedback about pricing and promotions
of competitorsRegularly cleans and properly maintains company
vehicle as to protect company assets and to represent Quality
Equipment professionallyAttends required training meetings designed
to promote overall employee and dealer developmentProvides
constructive input on parts and service marketing plansAssists with
afterhours parts phone service, when necessaryOther duties, as
required, for overall location functionality EXPERIENCE, SKILLS,
AND KNOWLEDGE REQUIREMENTSHigh School Diploma or equivalent
experience1+ year experience in Parts Department operationsAbility
to use standard desktop applications, such as Microsoft Office and
internet functionsAbility to write and speak effectively to
individuals and groupsAbility to work extended hours and
weekendsExcellent customer service skillsAG background,
preferredValid driver s license for potential driving
situationsMust maintain driving records per insurance carrier
standards PHYSICAL DEMANDS: Weight Requirements: Lifting up to 50
lbs.Mobility: Squatting, bending, lifting, reaching, twisting,
standing, sitting Visual: Working with smart devices and
manualsDriving: Occasional Short and long distancesDexterity:
Ability to grasp Our employees receive competitive wages and can
participate in the benefits which currently include medical and
dental insurance, flexible spending account, life insurance, paid
time off, paid holidays, a 401(K) program with employer match and a
company discount. In addition, Quality Equipment provides
significant paid training and opportunities for professional and
personal development.
Our goal is for our employees to reach their full potential
Keywords: Quality Equipment, Lynchburg , Outside Parts & Service Sales, Sales , Henderson, Virginia
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