Origination Specialist

Company: Outpatient Rehab
Location: Lynchburg
Posted on: May 22, 2023

Job Description:

Overview
Clinic: Rehab Associates of Central Virginia
Position: Centralized Scheduler -
Location: Lynchburg, Virginia - - - - - - - - - - - - - - - - - -
Employment Type: Full-Time - -
Position Overview:
This position is the first point of contact for all incoming referrals, including calls from patients and referral sources. - Aa a part of our scheduling team, this position is responsible for handling outgoing scheduling calls as well as respond to incoming calls in a call center environment. - The ideal candidate for this position will handle all phone interaction with grace and swiftness using a smiling voice. - The goal of this position to provide exceptional customer service during every interaction. -
-Company Perks:

• 
  
• Competitive compensation
  
• Excellent benefits package including 401k Matching, health, dental, and generous paid time off
  
• Structured Training Provided -
  
• Multiple opportunities for professional development, specialization, and leadership
  
• Employee Assistance Program (EAP)
  
• Investment from a company that wants you to succeed and thrive
  
  Job Duties:
  
  • 
    
  • Organize incoming referrals
    
  • Make outgoing scheduling calls
    
  • Answer incoming call from scheduling queue
    
  • Create appointments in EMR
    
  • Collect and/or verify current demographic and insurance information
    
  • Provide exceptional customer service at all times
    
    Job Requirements:
    
    • 
      
    • Excellent telephone and people skills
      
    • Must be proficient with technology
      
    • Team player attitude, energetic, with a focus on excellent customer service.
      
    • Attention to detail
      
    • Time Management skills
      
    • Be Organized
      
    • Must be reliable
      
    • Must be authorized to work in the United States
      
    • Bachelor's degree preferred; High school graduate or equivalent
      
      About Rehab Associates of Central Virginia:
      Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome, we can help our patients' pain issues and return them to regular activity. Rehab Associates has 15 physical therapy clinics throughout Central Virginia.
      At Rehab Associates of Central Virginia, we are dedicated to working with one another as a team across our sub-specialty practices, and with our physician partners, to:
      
      • 
        
      • Improve -the quality of life of every patient we treat.
        
      • Deliver -comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
        
      • Utilize -our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being.
        
      • Provide -a caring and rewarding work environment for our employees to enhance their personal and professional lives.
        
      • Become every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.
        
        Join us and be a part of our talented team!
        #RAC1103
        

Keywords: Outpatient Rehab, Lynchburg , Origination Specialist, Other , Lynchburg, Virginia