Front Desk Clerk, Peaks of Otter
Company: Delaware North
Location: Lynchburg
Posted on: August 3, 2022
Job Description:
The Opportunity Delaware North Parks and Resorts is hiring
friendly, outgoing, and customer-service focused Front Desk Clerks
to join our team at Peaks of Otter Lodge in Bedford, Virginia.Some
locations may implement a vaccination requirement in the future if
required by federal, state, or local law Front Desk Clerk Pay Rate:
$12.50 per hour! We offer great perks for our eligible Peaks
associates:--- $250 Sign-on bonus (paid after 30 days) ---
$5/workday bonus (paid on completion of work agreement), max of 100
days --- FREE shift meal Responsibilities
- Provide excellent customer service.
- Greet and register guests via a centralized registration
system.
- Coordinate with housekeeping department as needed.
- Handle cash and credit card transactions; maintain accurate
paperwork as it relates to front office operations.
- Resolve small issues as they arrive for guest.
- Check and balance the daily figures, post room and tax charges
on guest accounts.
- Deliver items to guests as needed.
- Perform other duties as assigned.Qualifications
- Previous customer service experience preferred.
- Good interpersonal communication skills in person and by
phone.
- Must be able to multitask and function in a professional manner
under pressure from guests and supervisors.Physical Requirements
- Stand and walk for extended periods of time.
- Must be able to walk, bend, twist, crouch, push, pull and climb
stairs throughout shift.Who We Are Peaks of Otter Lodge is located
in the Blue Ridge Mountains one of the region's top hiking
destinations. We offer all associates a free meal during each
shift. At Delaware North, you'll love where you work, who you work
with, and how your day unfolds. Whether it's in sporting venues,
casinos, airports, national parks, iconic hotels, or premier
restaurants, there's no telling where your career can ultimately
take you. We empower you to do great work in a company with 100
years of success, stability and growth. If you have drive and enjoy
the thrill of making things happen - share our vision and grow with
us.Delaware North Companies, Incorporated and its subsidiaries
consider applicants for all positions without regard to race,
color, religion, creed, gender, national origin, age, disability,
marital or veteran status, sexual orientation, or any other legally
protected status. Delaware North is an equal opportunity
employer.
Keywords: Delaware North, Lynchburg , Front Desk Clerk, Peaks of Otter, Other , Lynchburg, Virginia
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