Host, Peaks of Otter

Company: Delaware North
Location: Lynchburg
Posted on: May 6, 2022

Job Description:

The Opportunity Delaware North Parks and Resorts is hiring a Host to join our team at Peaks of Otter in Bedford, Virginia. As a Host, you will be the first person to welcome and interact with our guests. Pay Rate: $11.25 per hour Some locations may implement a vaccination requirement in the future if required by federal, state, or local law. Host's atart at $11.25 per hour We offer great perks for our eligible Peaks associates: $250 Sign-on bonus (paid after 30 days) $5/workday bonus (paid on completion of work agreement), max of 100 days FREE shift meal Responsibilities Review floor plan and reservation book daily; create a seating chart. Set up the host station according to the checklist. Greet guests and seat them at tables or in waiting areas. Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus. Maintain control of the seating and wait times. Clean and maintain host station; contribute to the cleanliness of the dining and bar areas. Inspect dining and serving areas to ensure cleanliness and proper setup. Answer any guest questions regarding service, and provide general assistance for guests and employees. Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving. Cash handling and credit card on POS system. Ringing in all Grab and Go orders Packaging/bagging To Go orders Qualifications Prior experience in a guest service environment preferred. Attentive and detailed oriented. Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously. Capable of performing specified procedures and following instructions. Effective communication skills; ability to communicate with guests and co-workers. Physical Requirements Ability to remain on feet for the entire length of shift; May include walking up and down stairs. Frequent standing, walking, bending, lifting, reaching & stretching as the work duties demand. Ability to maneuver between tables and around corners. Ability to lift, balance and carry up to 50 pounds for set-up, service, and clean-up. Visual acuity and hearing sufficient to take orders, prepare checks, and communicate with guests and co-workers. Possible exposure from moderate to high environmental noise levels during busy times. Who We Are Peaks of Otter Lodge is located in the Blue Ridge Mountains one of the region's top hiking destinations. We offer all associates a free meal during each shift. At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Lynchburg , Host, Peaks of Otter, Other , Lynchburg, Virginia