Service Integrity & Restoration Engineer (VA)
Company: US Cellular
Posted on: September 9, 2021
Service Integrity & Restoration Engineer (VA) - ENG001672
The Service Integrity and Restoration Engineer has responsibility
for UScellular's wireless services integrity, health and
operational state of our network that carry these services. This
includes rapid restoral of operations in the event of a service
impairment. This position is responsible to support existing and
new emerging services and maintenance of the network elements
across our Data Centers (DCs), Regional Connectivity Centers
(RCCs), Carrier Hotels (CHs), and Local Connectivity Centers
(LCCs). This includes the IMS and Signaling Core, 5G SA Core, 4G
LTE EPC Core, Virtualized Mobile Core, Subscriber Services and
Messaging, Prepay, Lawful Intercept, 911 Emergency Services, and
the Wide Area Network (WAN) and it's interconnecting
- Participate in outage restoration efforts for severity 1, 2, 3
and Severity (Sev) 1-IM incidents for customer impacting issues.
This will be within a 24x7 working environment. Monitor, maintain,
and operate the national network infrastructure (Data
Centers/RCCs/LCCs). Will be in order to meet network availability
and reliability objectives to ensure the products and services
UScellular provides operate as designed.
- Utilize best/top practices standards to provide operational
support for all voice, data, Prepay, WAN, signaling, wireless data
connectivity and service delivery platforms/network for 1xCDMA,
LTE/VoLTE and emerging technologies, aka the 2G, 3G, 4G and 5G
networks. Use key performance indicator metrics to measure overall
results. Then develop improvement and remediation plans. Use
existing tools and methods that identify issues preemptively to
minimize impact to customers and services.
- Assist in the development of best/national practice network and
organizational processes, procedures and playbooks. Those will
allow the team to function more efficiently and productively.
Responsible to ensure proper tracking, reconciliation,
inventorying, and disposal of capital assets (fixed assets). These
are per all defined Sarbanes-Oxley (SOX) controls for LCC, RCC, and
DC fixed assets as applies!
Bachelor's Degree (Electrical Engineering, IT, CS or related field)
or equivalent work or military experience. Minimum of 6 years
overall experience in wireless telecommunications, data networking,
or operations. Minimum experience of 4 to 6 years using performance
indicators to measure the overall results. Then using those to
develop remediation and improvement plans.
Qualified candidates should have experience using Tableau and other
visual analysis platforms. This is to develop and handle Key
Performance Indicators' for the end-to-end network performance.
Great foundation in aptitude (technical) in critical areas such as
5G Core, 4G/LTE, data networking, programming languages, tools,
analytical and automation practices.
Qualified candidates will have experience in the following
environments: IP, routing, signaling, server administration in
virtual and non-virtual environments, application, packet
technologies, LAN switching signaling, QoS, VoIP, carrier grade
data centers and 1xCDMA and LTE network technologies. Experience in
software development is desired; especially focus in areas of Agile
and DevOps is helpful. Excellent oral and written communication
skills. Travel required.
Job : Engineering
Location(s) : Virginia-LYNCHBURG_VA
U.S. Cellular® is an EEO employer and gives consideration to
qualified applicants without regard to
identity/national origin/disability/veteran status, pregnancy or
Keywords: US Cellular, Lynchburg , Service Integrity & Restoration Engineer (VA), Other , Lynchburg, Virginia
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