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Customer Service

Company: First National Bank
Location: Lynchburg
Posted on: June 9, 2021

Job Description:

JOB SUMMARY: The Floating CSR/Teller will primarily provide coverage in the Lynchburg market; however, may be asked to work at any branch. Home branch assignment will be determined. Differential is paid when working outside of home branch and travel time between branches is paid if reassigned during the work day.

Supervisory: This position has no supervisory responsibilities.

Experience, education, knowledge, skills and abilities:

Minimum requirements are:

  • Successful performance in current role with no documented performance issues
  • Teller experience preferred but not required
  • Embodiment of customer service standards
  • Demonstrated success at meeting or exceeding referral and other sales-related goals
  • Well-organized, detail-oriented, problem solver who shows strong initiative and works quickly and accurately with minimal supervision
  • Ability to set priorities for completing multiple tasks by set deadlines with minimal guidance.
  • Quick learner; adaptable to change
  • Effective verbal, written and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly
  • Basic knowledge of relevant banking regulations and operational policies
  • Proficient in use of PC based products including Word, Outlook and basic Excel; proficiency in using Deposit Pro preferred
  • Typing skills sufficient to meet productivity demands
  • Basic math skills including ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin
  • High school diploma or equivalency
  • Some flexibility to work outside of normal business hours

Job Posted by ApplicantPro

Keywords: First National Bank, Lynchburg , Customer Service, Other , Lynchburg, Virginia

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