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Network Voice Telephony Administration

Company: Net2Source Inc.
Location: Lynchburg
Posted on: July 14, 2019

Job Description:

Net2Source, Inc. is one of the fastest growing IT Consulting company across USA. N2S is headquartered at NJ, USA with its branch offices in Asia Pacific Region. N2S offers a wide gamut of consulting solutions customized to client needs including staffing, training and technology. Role Network Voice Telephony Administration Location Lynchburg, VA Contract Skills UC, Avaya Nortel Heritage, Amazon Contact center, Call Pilot Menuing, Unimax, NetIQ, VOIP Analog phones, CS1000ERls.7.65 Job Description Administration and Maintenance of S87xx servers. Administration and Maintenance of Avaya Media Servers and Gateway Administration and Maintenance of Avaya LSP and ESS setup Knowledge of CCE Administration includes Vector, VDN, huntgroup, Agents and EAS Maintaining Voice Devices Inventory for all sites Drive Patch Management for all sites Updating Site Level Drawing and Document for all Sites Managing and Administering our Private (TIE) and Public Trunk (DID) Administration and Maintenance of IVR s. Channel Allocation in IVR as per the business requirement Problematic IVR channels to be identified and rectify the problem. Co-ordination with multiple stake holders Third party Vendors for break-fix. Must be able to participate and represent the team in Change, Incident and problem Management meetings. ITIL Process compliance - Implementation of Operational Changes and coordination with project team for project related changes. Ensure to follow Network security standards and compliances. Continuous learning - Conduct technical trainings, Knowledge sharing sessions to internal resources Flexible Rotational Shifts 24X7 VoIP software design and implementation experience Experience working in andor designing a contact center Basic understanding of contact center metrics Strong problem-solving and organizational skills Excellent verbal and written communications skills Ability to interact with other business professionals and team members in a professional manner About Net2Source, Inc. Net2Source is an employer-of-choice for over 2200 consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us Want to read more about Net2Source? Visit us at Equal Employment Opportunity Commission The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100 YoY for last consecutive 3 years with over 2200 employees globally and 30 locations in US and operations in 20 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services. Fast Facts about Net2Source Inception in 2007, privately held, Debt free 2200 employees globally 375 In- house Team of Sales, Account Management and Recruitment with coast to coast COE. 30 offices in US and 50 Offices globally Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia) Awards and Accolades 2018 Fastest Growing IT Staffing Firm in North America by Staffing Industry Analysts 2018 Fastest-Growing Private Companies in America as a 5 times consecutive honoree Inc. 5000 2018 Fastest 50 by NJBiz 2018 Techserve Excellence Award (IT and Engineering Staffing) 2018 Best of the Best Platinum Award by Agile1 2018 40 Under 40 Award Winner by Staffing Industry Analysts 2018 CEO World Gold Award by SVUS 2017 Best of the Best Gold Award by Agile1 Regards, Abhishek Kumar Technical Recruiter Office (201) 340-8700 Ext.527 Cell (201) 365-4885 Fax (201) 221-8131 Email Web Social

Keywords: Net2Source Inc., Lynchburg , Network Voice Telephony Administration, IT / Software / Systems , Lynchburg, Virginia

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