Assessment Developer

Company: Western Governors University
Location: Durham
Posted on: May 19, 2025

Job Description:

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Faculty 505Pay Range: $62,300.00 - $93,500.00Job DescriptionJob Profile Summary:The AssessmentDeveloper(AD)isresponsible for thedevelopment and maintenance of Western Governors University's(WGU)objective and performance-based assessments.An AD facilitatesdesign anddevelopment workshops using industry best practices to ensure assessment validity and reliability.The individual combinesstrategic and creative thinking with efficient, time-sensitive execution to drive the creation of assessments and mitigate risks.Location:This position requires you to live and work in either our Salt Lake City, UT, office or our Raleigh, NC, office. You would work a hybrid schedule in the office 4 days a week, with one day remote.Essential Functions and Responsibilities:

• Managesthedesign anddevelopment process for both objective and performance assessments,includingmilestones and timelines,andtracksprogress.
• Communicatesproject status updates to cross-functional teams and stakeholders.
• Workswith cross-functional teams to ensure projects have appropriate resources and realistic timelines andto solve any content-related issues regarding theassessments.
• Organizesand facilitatesworkshops for internal assessment development and review.
• Overseessubject matter expert involvement in thedesign,development,and review processes, as well asin the validation of an assessment's congruency and accuracy.
• Maintainsassessmentdesign anddevelopment standardsto ensure assessment integrity.
• Identifiesand mitigatesrisks that may impact the quality oron-time delivery of assessments.
• Collaborateswith the assessment team to define and execute assessment policies,processes, and best practices.
• Ensuresalignmentand consistencyof assessments to WGU's business objectives.
• Developsand implementsitem-and exam-level scoring guidelines and validatesthe successful implementation of these guidelines.
• Overseesassessment QA processes, identifying and resolvingissues and trends, as required.
• Maintainsknowledge ofexam performance and makesnecessary quality improvement adjustments throughout the exam lifecycle.
• Participatesin cross-functional team to implement exam security measures.
• Performs other related duties as assigned.Knowledge, Skill and Abilities:
  • Ability to facilitate groups andmeetings in person and remotely.
  • Excellent written, oral, presentation, and interpersonal skills.
  • Strong organizational skills, time managementskills, and attention to detail.
  • Ability to manage multiple projects effectively.
  • Ability to manage schedules and commitments.
  • Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
  • Interpersonal Skills:Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathyand maintains composure.
  • Accuracy:Draws on factual information garnered from careful cultivation of a broad knowledge of WGU's goals and processes; investigates beyond assumptions.
  • Adaptability:Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
  • Reliability:Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
  • Attitude:Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
  • Initiative:Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.Competencies: Organizational or Student Impact:
    • Accountable for decisions that impact individual students.
    • Creates or facilitates learning experiences that support students' attainment of knowledge and skills.
    • With specific guidance from senior faculty and program leaders, acts independently in executing teaching practice.Problem Solving & Decision Making:
      • Works on diverse matters of limited complexity.
      • This position receives general direction from their immediate supervisor or manager.
      • Able to effectively utilize resources to address student concerns and inquiries.
      • Supports student needs to help them achieve course or program outcomes at the individual student level.
      • Individual follows university and department established policies and best practices.Communication & Influence:
        • Communicates with students as appropriate to support student questions and needs.
        • This role communicates with fellow faculty members as appropriate within and outside of the department.
        • Expected to provide feedback regarding discipline and practice leadership.Leadership & Talent Management
          • Considered a contributing and collegial team member.
          • Individual adheres to learning and operational quality guidance and instructions.
          • Supports initiatives within the area of specialty.
          • Displays a positive attitude toward change and supports change management practices.Job Qualifications:Minimum Qualifications:
            • Bachelor's degreein relevant disciplines or equivalent experience(master's degree preferred).
            • 3+ years of assessmentdesign anddevelopment experience.Preferred Qualifications:
              • Project management experience (PMP certification preferred).
              • Experiencewithboth objective and performance assessment.
              • Experience in online assessment and education.
              • Experience managing vendor and external resources relationships.
              • Strong experience with distance education and distance learning students.
              • Terminal degree and all applicable licenses or certifications.
              • Using AI development tools.Physical Requirements:
                • Prolonged periods sitting at a desk and working on a computer.
                • Must be able to lift up to 15 pounds at times.Disclaimer: This Job Description has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities and activities may change at any time with or without notice. This Job Description does not constitute a contract of employment. The University may exercise its employment-at-will rights at any time.#LI-TG1Position & Application DetailsFull-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.Additional InformationDisclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.Required
                  Preferred

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Keywords: Western Governors University, Lynchburg , Assessment Developer, IT / Software / Systems , Durham, Virginia