Customer / Technical Training Sr Analyst
Company: Dell Technologies
Location: Lynchburg
Posted on: June 24, 2022
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Job Description:
Join a great team dedicated to bringing Dell Technologies
training and certification to team members, customers and partners
around the world, thereby building technology skills that enable
human potential. In collaboration with a dedicated team of learning
experts, business partners and stakeholders, this role develops
specifications for the technical course content that may be
delivered as self-paced, Instructor led and/or virtual Instructor
led.
**Principal tasks and responsibilities:**
- Design, author and/or edit curriculum for a variety of audiences
including employees, end-user customers, partners, resellers,
distributors or systems integrators
- Be a part of a team which partners with the business and subject
matter experts to assess and customize training based on current
and future needs of the business
- Collectively determine & develop approach to solutions in a team
environment
- Work on assignments under minimal supervision
- May assist with set up, configuration and maintaining lab
configurations for moderate hands-on technical training
**Required knowledge and qualifications:**
- Strong written and verbal communication skills
- Technical background with ability to learn new/furture
technologies
- Ability to work on multiple projects, assignments and/or
tasks
- Demonstrated passion and experience in fostering an inclusive and
diverse environment
- Experience designing and developing compelling learning
experiences is a plus
**Experiences and Education:**
- Experience working in teams including external groups (customers,
partners, etc.)
- Experience in a training and/or education
- Bachelor's or Master's degree required
- Relevant industry experience preferred
**Here's our story; now tell us yours**
Dell Technologies helps organizations and individuals build a
brighter digital tomorrow. Our company is made up of more than
150,000 people, located in over 180 locations around the world.
We're proud to be a diverse and inclusive team and have an endless
passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like
you can be yourself and have the opportunity to do the best work of
your life -- while still having a life. We offer excellent
benefits, bonus programs, flexible work arrangements, a variety of
career development opportunities, employee resource groups, and
much more.
Keywords: Dell Technologies, Lynchburg , Customer / Technical Training Sr Analyst, IT / Software / Systems , Lynchburg, Virginia
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