Operations Program Manager (Contingent Upon Award) - Richmond VA

Company: Msccn
Location: Richmond
Posted on: April 1, 2026

Job Description:

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Summary We are seeking a skilled Operations Program Manager to support execution of a large federal operations and training support program. This role is central to day-to-day program health coordinating workforce operations, driving recruiting and personnel lifecycle activities, and ensuring compliant, efficient service delivery across all functional areas. The ideal candidate has a strong foundation in federal program management paired with meaningful, hands-on experience in recruiting coordination, HR administration, or workforce management. This individual must be comfortable operating in a fast-moving environment, juggling competing priorities, and serving as a key operational partner to senior leadership. This position is contingent upon contract award. Essential Functions Program Operations & Execution Support overall program execution and act on behalf of the Senior Operations Program Lead as directed Maintain workforce tracking, staffing status dashboards, and program reporting across multiple operational areas Support preparation and delivery of contract deliverables, performance reports, and operational documentation on schedule Assist with budgeting coordination, expense tracking, and financial reporting activities Perform data analysis to identify trends, gaps, and opportunities for operational and staffing improvement Ensure compliance with contract requirements, policies, and standard operating procedures across the program Recruiting, HR Coordination & Workforce Lifecycle Coordinate and actively manage full-cycle recruiting activities including requisition management, job posting, candidate tracking, interview scheduling, and offer coordination Serve as a primary liaison between program leadership and internal/external recruiting resources to ensure positions are filled against staffing plans and contract requirements Manage onboarding and in-processing workflows, ensuring new hires complete required steps efficiently and are mission-ready upon start Maintain accurate personnel records, clearance tracking, and staffing databases to support reporting and compliance requirements Coordinate employee relations matters, performance documentation, and separation processing in alignment with HR policies and applicable regulations Support workforce planning activities including position forecasting, attrition tracking, and succession readiness Coordinate training and professional development activities across program staff, tracking completion and identifying gaps Communication & Stakeholder Coordination Facilitate communication between leadership, staff, and stakeholders to ensure alignment across all functional areas Support continuous improvement initiatives across operations, staffing pipelines, and service delivery Certificates/Security Clearances/Other Security Clearance Must have SECRET Clearance with the Ability to obtain a Top -Secret clearance. Competencies Project Management Promoting Process Improvement Strategic Planning Dealing with Complexity Analyzing Information Performance Management Supervisory Responsibility Oversees the daily operations of all employees assigned to each project. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to remain in a stationary position 75% of the time. Occasionally moves about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly. Frequently moves standard office equipment up to 25 pounds. Must be able to work indoor conditions 90% of the time. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type/Expected Hours of Work This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need. Travel Travel is expected up to 10% of the time for this position. Experience 8–12 years of professional experience in federal program management, enterprise operations, or mission support services 3 years of direct experience in recruiting coordination, talent acquisition operations, or HR administration — including managing requisitions, tracking candidates, and supporting full-cycle hiring workflows Demonstrated experience managing personnel lifecycle activities: onboarding/in-processing, records management, clearance tracking, and offboarding Strong organizational, analytical, and written/verbal communication skills Proficiency in Microsoft Office suite and collaboration tools (Excel, Word, SharePoint or equivalent) Ability to manage competing priorities effectively in a fast-paced, multi-stakeholder environment Education Bachelor’s degree required Master's degree in Business, Human Resources, or a related field preferred Additional Eligibility Qualifications Experience with Applicant Tracking Systems (ATS) or HRIS platforms in a government contracting context Familiarity with Service Contract Act (SCA) requirements and federal contractor HR compliance PHR, aPHR, or equivalent HR certification PMP or equivalent program management certification Security Clearance U.S. Citizen with active Secret clearance (Top Secret eligible preferred)

Keywords: Msccn, Lynchburg , Operations Program Manager (Contingent Upon Award) - Richmond VA, Human Resources , Richmond, Virginia