LynchburgRecruiter Since 2001
the smart solution for Lynchburg jobs

Sales Team Manager - Lynchburg, VA - River Ridge Mall

Company: Belk
Location: Lynchburg
Posted on: December 5, 2019

Job Description:

SunIRef:Sales:title Sales Team Manager - Lynchburg, VA - River Ridge Mall Belk 3,765 reviews - Lynchburg, VA 24506 Belk 3,765 reviews Read what people are saying about working here. The Sales Team Manager reports to the Assistant Store Manager- Selling or Store Manager and ensures and drives efficient execution of the selling function within their store. The Sales Team Manager position is an exempt position that requires leadership and use of discretion to drive success of assigned departments. Essential Functions: Meet or exceed area sales goals through the training, coaching and managing of sales associate staff. Ensure that sales associates understand the store's selling expectations. Drive the total Customer Experience through in store and Omni, through team performance Provide training and coaching to sales associate, to ensure associates exhibit the key service behaviors needed in delivering relentless customer care. Motivate and coach sales associates to meet or exceed credit goals. Improve team performance by identifying the need for corrective action. Determine necessary corrective and execute. Ensure shrinkage control in their area through the continual training and management of associates. Ensure team is executing successful clientelling efforts. Train and coach associates on the features and benefits that clientelling can produce. Drive National Sales Events by assuring attainment of sales team goals. Ensure that sales associates clearly understand the importance of pre-sale events, as well as grass root events. Establish and attain a daily recovery plan is in place. Ensure team is maintaining dressing rooms to the audit and AP standards. Collaborate with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor. Collaborate with the Merchandising Team Manager, ASM-Merchandise and visual associates, where appropriate, to support overall merchandise presentation of the store. Maintain a safe shopping and working environment. Ensure that status checks are completed on a bi-monthly basis. Utilize the status check as a way to monitor total sales associate performance and provide feedback of sales performance and observed behaviors. Address poor performers and coach them to achieve expectations. Provide effective coaching to improve performance of all sales team associates. Utilize the corrective action process to document and coach poor performers on team consistently Recognize associate performance and motivate sales associates to improve sales and customer service. Utilize the Belk boards to communicate upcoming activities as well as store achievements and results. Maintain a high level of team engagement. Provide efficient, timely communication of policies and other information. Use necessary desecration to address all concerns or problems that develop within the selling area. Recruit, interview, select and retain quality associates and ensure all positions are filled in a timely manner. Work with Lead Scheduler to develop weekly schedules that match staffing to customer traffic and sales. Supervise and manage the customer service experience is assigned departments. Open and close the store, including weekends, as needed Approve escalated point of sale transactions such as returns and voids, when needed to serve the customer. Resolve customer service issues as needed. Understand and be able to use all building operating systems Operational Management: receiving, processing and placement of merchandise Price change management, and merchandise return management Maintenance and housekeeping management Direct Floor sets and floor moves Direct Sale sets and signing Follow all policies and procedures related to asset protection and safety - such as floor sweeps. Ensure team uses safety equipment at all times in accordance with OSHA regulations. Support the review and execution of the store internal audit processes, as it relates to the STM functions. Direct Floor sets and floor moves Direct Sale sets and signing Follow all policies and procedures related to asset protection and safety - such as floor sweeps. Ensure team uses safety equipment at all times in accordance with OSHA regulations. Support the review and execution of the store internal audit processes, as it relates to the STM functions.Education / Experience Requirements: Position Contribution Level: Intermediate Level Minimum Education & Experience: Four-year college degree or equivalent combination of education and experience. Experience in retail management. Leadership ExperienceKnowledge / Skills Requirements: Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc). Physical Requirements: Ability to use computer keyboard, standard telephone and other related business equipment. Must be able to lift up to 40 lbs. Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks. Ability to stand for long periods of time. Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks Ability to work at a safe and steady pace.Reporting Relationships: Supervisor: Store Manager or Assistant Store Manager of Selling Supervises: Sales Team Leads and Sales Associates Accessibility Guidelines: *************** is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the *************** website is not accessible to you due to a disability, please contact us via email at ********************. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly d Services representatives at 1-************ and we will be happy to assist you with the application process. We are an Equal Opportunity Employer: We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws. IND3 #LI-AD1 Belk - Just posted report job - original job

Keywords: Belk, Lynchburg , Sales Team Manager - Lynchburg, VA - River Ridge Mall, Hospitality & Tourism , Lynchburg, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Hospitality & Tourism Jobs

Waiting Staff - Hotel Roanoke
Description: Job Description Summary: br br Interested in a stunning property with growth potential A NEW place to expand your knowledge and utilize your abilities Join us in the award winning Regency Room, (more...)
Company: Benchmark Hospitality
Location: Roanoke
Posted on: 12/14/2019

Description: Description HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care,
Company: HCR ManorCare
Location: Richmond
Posted on: 12/14/2019

Part Time Customer Service
Company: Networking Technologies + Support
Location: Richmond
Posted on: 12/14/2019

Great Customer Service - Drive with Uber
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive.What you need to know: (more...)
Company: Uber Driver Partners
Location: Richmond
Posted on: 12/14/2019

Medical Customer Service/Entry Level Phlebotomist - 30 hours/week!
Description: Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism - Integrity, Fairness, (more...)
Company: Takeda Pharmaceutical
Location: Greensboro
Posted on: 12/14/2019

Restaurant Manager - Durham, NC
Description: OverviewWhen working at Cracker Barrel, you will enjoy a fast-paced, family environment, where we treat every guest as a guest in our own home. You ll be Pleasing People with our
Company: Cracker Barrel Old Country Store, Inc.
Location: Durham
Posted on: 12/14/2019

Guest Service Representative (PM Shift) - Courtyard - (19134648)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Durham
Posted on: 12/14/2019

Third Key
Description: Claire's - A Career that's always in style br 3rd Key Holder Opportunity br About the Role br As a 3rd Keyholder at Claire's, you will be responsible for: br ul li Supporting your Store Manager (more...)
Company: clairesinc
Location: Durham
Posted on: 12/14/2019

Banquet Attendant
Description: As Banquet Set-Up you will manually set up, break down, and service all meeting rooms in accordance with Millennium---s high standards of quality. In addition, to support the Shared Values of the Hotel. (more...)
Company: Millennium Durham
Location: Durham
Posted on: 12/14/2019

Local Delivery Driver - $17/$18 per hour
Description: PositionResponsible for planning and executing delivery activities, preparing delivery loads, following planned delivery routes, and assisting with merchandise installations or returns, unloading, installing,
Company: Lowe's Companies Inc.
Location: Greensboro
Posted on: 12/14/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Lynchburg RSS job feeds