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PROGRAM MANAGER - Clinical Performance and Strategic Planning

Company: Private Diagnostic Clinic, PLLC - Duke Health
Location: Durham
Posted on: July 20, 2019

Job Description:

PROGRAM MANAGER - Clinical Performance and Strategic PlanningReq ID: 4443Date: Jul 3, 2019Location: Durham, NC, US, 27703Personnel Area: PRIVATE DIAGNOSTIC CLINICS The Private Diagnostic Clinic (PDC)is the faculty physician practice for Duke Health. The PDC owns and operates more than 120 primary and specialty care clinics in 10 North Carolina counties. General Description Program Manager will report directly to the Associate Vice President of Clinical Strategy and Communications. Program Manager will have a strategic role within the management team of the PDC. The Clinical Strategy and Value-Based Care function is a comprehensive evidence driven arm of Duke Health that assists the organization in assessing opportunities and developing plans for successful value-based initiatives that improve patient care for individuals, advance population health goals, and reduce total cost. Program Manager will integrate findings and outputs into the overall Strategic Planning processes of Network Growth and Clinical Services delivery. The Program Manager, Clinical Strategy and Value-Based Care is responsible for managing and maintaining:--- Integration of value-based initiatives across the current ambulatory growth plan--- Management of service optimization initiatives in support of value-based strategies--- Recommendations for implementation of process changes within the delivery system--- Integration with physician leadership for involvement in process change--- Coordination of value-based initiatives across Departments--- Recommendations related to value-based contracting efforts--- Assisting in the execution of value-based strategies--- Identification and monitoring of actual performance against benchmarks--- Continuous improvement process for ongoing sustained improvement--- Recommendations for provider and patient communications--- Recommendations for tool deployment in support of Payor contracting and other initiatives--- Oversight over the product and staffing to support the program--- Mentoring less experienced staff--- Integration of programs and recommendations with Strategic Growth and Planning of the Duke Health and the PDC Job Duties and Responsibilites of this LevelManage, plan, design, and develop multiple and/or large complex value-based programs. Responsible for all aspects of program management including strategic planning, needs analysis, content development, data analysis, presentations, and vendor management.Provide technical and subject matter expertise relevant to value-based initiatives; make recommendations for appropriate tool use and integration, collaborate to develop strategic plans and documents in support of PDC member-led initiatives.Promote and model a patient-centric and customer service focus within the department, as well as with external clients and customers. Ensure the function is integrated with other departmental areas within the PDC.Coordinate and participate in meetings with faculty members to determine objectives of the program and identify internal and external resources available to meet those objectives. Develop and implement program protocol, procedures, and operating policies. Key stakeholders in this projects all the major clinical delivery providers across Duke Health including: the Private Diagnostic Clinic, PLLC, Duke University Health System, Duke Primary Care, and the Duke Population Health Management Office. Required Qualifications at this Level EducationWork requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree. A master's degree in a related field is preferred. ExperienceWork requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience.OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE Knowledge, Skills, and AbilitiesPLANNINGVALUE-BASED CAREANALYSISCONTRACTINGCUSTOMER SERVICE

Keywords: Private Diagnostic Clinic, PLLC - Duke Health, Lynchburg , PROGRAM MANAGER - Clinical Performance and Strategic Planning, Healthcare , Durham, Virginia

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