Associate Director for Triage and Crisis Services

Company: Virginia Tech
Location: Blacksburg
Posted on: February 22, 2026

Job Description:

When was the last time you changed the world? In Virginia Tech’s Division of Student Affairs, that’s exactly what we’re doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow. We’re currently searching for an Associate Director for Triage and Crisis Services to join our Cook Counseling Center team in Blacksburg, VA to help us in our mission. So, if you’re passionate about student mental health and center-wide operations, please keep reading. Heres What You Need to Know About the Role: 1) You’ll be joining the Cook Counseling Center team; a department centered on promoting student learning, development, retention, and holistic wellbeing by providing resources for improving mental health and identifying psychological barriers to academic success. 2) You’ll be reporting to the Director of Cook Counseling Center in a Regular twelve-month, 100% administrative professional appointment. 3) You’ll be responsible for coordinating triage and crisis services for the center striving to maximize efficiency in the provision of crisis services through ongoing planning, data analysis, monitoring, and continuous quality improvement activities. 4) Youll provide administrative supervision of Cook Connect Staff, as well as clinical supervision of unlicensed staff, as needed. 5) Youll establish and administer the policies and protocols guiding the CC’s relationship with a telehealth provider and serve as the primary liaison to this company. 6) You’ll be offered a base compensation package between $92,000 - $98,000, along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more! Heres What You Need to Know About the University 1) The University: Virginia Tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life. 2) The Division: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our Aspirations for Student Learning. 3) The Team: The Cook Counseling Center provides mental health services to the student community of Virginia Tech. The center is accredited by the International Accreditation of Counseling Services (IACS) and has a doctoral internship program accredited by the American Psychological Association (APA). We promote student learning, development, retention, and holistic wellbeing by providing resources for improving mental health and identifying psychological barriers to academic success. The CCC supports these efforts through psycho-educational programming, individual, group, crisis, and psychiatric services. CCC’s commitment to service also includes multidisciplinary training, consultation, advocacy, and research. Required Qualifications • Doctorate or master’s in clinical or counseling psychology, counseling education, or social work. • Licensed as a clinical psychologist, Licensed Professional Counselor, or Licensed Clinical Social Worker in the Commonwealth of Virginia. • Extensive demonstrated leadership experience. • Ability to manage complex crises and/or clinical situations and to provide related supervision, training, and consultation to a large multidisciplinary staff and faculty. • Strong written and oral communication; effective presenter. • Strong commitment to the highest ethical standards of professional practice, as well as an understanding of and commitment to diversity issues in the delivery and management of clinical services. • Dedication and ability to provide multiculturally sensitive clinical services to diverse populations and members of traditionally underrepresented groups. Preferred Qualifications • Experience working with students in a university setting. • Experience analyzing data and is detail-oriented. • Demonstrated ability to manage the details and timelines required by multiple administrative tasks. • Collaborative in nature, practices good self-care, and possesses the ability to manage a challenging workload while promoting a positive atmosphere and healthy relationships. Overtime Status Exempt: Not eligible for overtime Appointment Type Regular Salary Information $92,000 - $98,000 Work Schedule Monday - Friday 8:00 am - 5:00 pm Hours per week 40 Additional Information The successful candidate will be required to have a criminal conviction check. Applicants must be authorized to work in the U.S. without the need for visa sponsorship now or in the future. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

Keywords: Virginia Tech, Lynchburg , Associate Director for Triage and Crisis Services, Healthcare , Blacksburg, Virginia