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Director of Talent Acquisition and Integration

Company: Intercept Youth Services
Location: Lynchburg
Posted on: August 3, 2022

Job Description:

Intercept Health is a family owned, state-wide agency, headquartered in Richmond, with additional office sites in Roanoke, Staunton, Lynchburg, Martinsville, Rocky Mount, Wytheville, Danville, Radford, Stafford, Chesapeake, Chester, and Henrico. Started as a single group home provider in 1996, Intercept's primary goal at that time was to "redefine the group home experience." As the needs of families and communities changed, Intercept responded with the development of the LifeBridge Continuum of Care. Now in our 25th year, Intercept Health continues to evolve through collaboration with community partners to create innovative services. Today, Intercept's 650 staff offering more than thirty services to meet the unique needs of youth and their families throughout Virginia.
For more information about Intercept Health, visit our website at www.intercepthealth.com. We also encourage you to ask us about our Vision, Mission, and Values! Review the Intercept Health Culture at www.intercepthealth.com/about-us.
Our team members must exhibit our VALUES - STOP & ASK as described below:


  • Service Excellence - "WOW" clients, customers, and coworkers.
  • Team Loyalty - help others succeed.
  • Ownership - "see it, own it, solve it, do it."
  • Passion - inspire with positive energy and effort.

    &

    • Authenticity - be genuine and trustworthy.
    • Solution Focused - overcome challenges with creativity.
    • Kindness - smile, encourage, and respect everyone.

      Who you are:
      The Director, Talent Acquisition and Integration will be a visible, proactive problem-solver who is excellent at organizing, effective at building strong relationships and influencing at all levels across the organization. The Director will be both strategic and execute with great thoughtfulness and attention to detail of the function. The role will be responsible for cultivating a culture of excellence and developing clear objectives for talent acquisition strategies and integration experiences. The Director will drive many key initiatives for our people programs, processes and partnerships that are robust, automated, scalable, and repeatable, all within a supportive, reliably transparent environment. Measures of success include a high level of diverse and successful recruits, positive employee and candidate experiences, strong talent retention, and solid administration of the function.
      Responsibilities include, but are not limited to:
      Talent Acquisition

      • Manage the full recruitment and selection life cycle, including candidate sourcing, screening, selection, offers and integration.
      • Partner with hiring managers in developing talent strategies to recruit highly qualified, diverse talent.
      • Develop a pipeline of talent who have deep commitment to equitable outcomes for underserved communities, in alignment with Intercept Health vision, mission and values.
      • In collaboration with the Director of Marketing and Communication:

        • Support development of marketing and outreach to effectively articulate our employment brand.
        • Leverage social media, job boards, Internet sourcing, and other technical means to execute an effective recruitment and selection process.


        • Cultivate and manage a high-quality candidate selection experience, inclusive of counseling candidates on benefits, salary, and organizational environment.

          Team Leadership and Learning Development

          • Build partnerships with all levels of staff from individuals to teams to executive leadership.
          • Coach directors, hiring managers and recruiters on best practices to improve the candidate experience and evaluate and serve as an advocate for the candidate experience at every step of the recruiting and integration process.
          • Collaborate with the Training Coordinator and Human Resources to create further training as needed.
          • Build, supervise and provide development and strategic support to team of 1-2 talent liaisons.
          • Performs other duties as assigned.

            People Operations

            • Provide guidance to hiring managers to inform workforce planning and role forecasting, leveraging field research and talent data.
            • Prepare and analyze talent acquisition metrics, providing reports that support decision making and process improvement on talent acquisition strategy, integration strategy and engagement, and staff retention.
            • In collaboration with Human Resources,

              • Develop and operationalize an end-to-end orientation and integration process, ensuring it is engaging, mission-centric, effective and includes tactics for remote engagement.
              • Monitor new hire onboarding surveys/data collection and recommend process improvements to the new employee experience.


              • Review position descriptions for each job posting that accurately reflects the work being performed.
              • Oversee accurate and well-ordered documentation and record keeping on all candidates, searches, hiring manager interactions, interviews, and other recruiting activities.
              • Manage an accurate, effective applicant tracking system (ATS) and provide training and support to hiring managers on the ATS.
              • Ensure compliance with company policy and local, state, or federal law, and including Affirmative Action Plan goals and compliance-related reporting.

                Engagement and Partnerships

                • Identify, develop, and execute a diversified sourcing strategy to include:

                  • Colleges and Universities
                  • Internships
                  • Internal Employee Referral Program
                  • Community-based conferences and job fairs



                    Required Skills, Experience, and Competencies:

                    • Values Driven: Must exhibit Intercept Health Values - STOP & ASK - at all times and have a passion for those we serve. Excitement about the values and mission of our company, and the ability to inspire others to feel the same.
                    • Experience: Bachelor's degree and 5+ years related experience as a talent acquisition leader with significant autonomy and scope of responsibility preferred. A combination of other education, experience and leadership experience may be considered in lieu of a Bachelor's degree.
                    • Leadership Skills: Lead the team focused on building deep relationships with critical stakeholders, both internally and externally. Must be able to have some fun while leading in a fast-paced, high-energy culture.
                    • Organizational Skills: Highly organized and detail-oriented with exceptional time management skills. Self-starter with the ability to juggle competing priorities and lead projects across multiple teams and stakeholders.
                    • Communication Skills: Strong written and verbal communication skills and a demonstrated ability to communicate effectively with a variety of internal and external stakeholders in diverse settings plus the confidence to assert your vision.
                    • Analytical Skills: Strong technical and analytical skills, including ability to analyze and interpret data and identify trends. Experience using ATS/CRM software in a recruitment focused role. Proficiency in most common recruiting platforms (e.g., LinkedIn Recruiter) and the ability to create and implement new recruiting processes.
                    • Partnership Skills: A flexible and collaborative work style that is successful working at both the strategic and operational levels and focused on working to identify compromises and creative solutions. Knowledge of the external talent landscape and the various means of engaging (e.g., external partners, conferences, universities, etc.).
                    • Commitment to Continuous Improvement: Flexible, adaptable, and able to reflect and iterate on an ongoing basis.
                    • Demonstrated Commitment to DEI: Has a track record of making commitments to diversity, equity, and inclusion in practical, tangible, and result-oriented ways. Demonstrates a willingness to learn about research-based tools and strategies to further Intercept Health's commitment to equitable and antiracist practices.
                    • Healthcare Experience: Experience working or volunteering directly in a healthcare related industry preferred.

Keywords: Intercept Youth Services, Lynchburg , Director of Talent Acquisition and Integration, Executive , Lynchburg, Virginia

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