Process Manager

Company: Kelly
Location: Lynchburg
Posted on: June 23, 2022

Job Description:

Currently seeking a Process Analyst/Project Manager for an exciting DIRECT HIRE role in Lynchburg, Virginia!
Process AnalystGeneral Functions:Provides timely, reliable, and courteous, support and information to Customers, all outside Sales reps and Agents for purposes of quoting and order processing for machines, related. Authorized to contract with customers.Act as account administrator for future and existing sales accounts as assigned. Involves learning and building a relationship with the assigned customers. Assists with establishing, developing, promoting, and selling, machines, replacement parts, machinery upgrades and rebuilds, machinery conversions, and restorations. Works within, and strives to improve documented Quality Management System (ISO) as it pertains to the job requirements. Full understanding of INCOTERMS.Technical ability to read and understand engineered drawings. Primary Responsibilities:Proposal AdministrationPrepare timely, professional and accurate quotations for standard and Branded Solutions machines.Research past sales orders as necessary for equipment conversion quotations and to assist engineering.Consult with Tooling Design Engineers for accurate customer equipment solution.Perform order entry for all sales orders and other orders as necessary. Quoting spare parts on machines.Actively update and gather customer data for Customer Relationship ManagementProcess sales orders according to ISO procedures to ensure accurate customers' account status, proper review of PO, payment terms, bill-to and ship-to addresses, and shipping instructions.Actively follows up on quotations to secure an order. Respond to customer inquiries and ensure company understands customer's requirements.Coordinates with engineering, service & customer to solve any problems. Prepare customer feedback Contract Review of Customer purchase orders and contractsObtain and provide information necessary for weekly/monthly reports and forecastOther Duties as AssignedProposal Project ManagementManage timeline and coordinates with Assembly and Shipping regarding: machinery shipments, any necessary packaging requirements, and that shipments occur according to Export Manual.Manage order milestones to ensure customer requirements are met make sure order stays on schedule through the life of the order or contract that payments are made per quoted terms. This will at times include collection of past due payments and/or processing Letters of Credit.Manage customer supplied material if required by orders.Attend weekly scheduling meetings to communicate and review scheduled ship dates, customer request dates, and volume of work for scheduling upcoming orders. Technical Review of customer's specifications with Engineering.Ensure timely approval of customer electrical and mechanical drawingsEducation:BS or BA degree in technical or business discipline.

Keywords: Kelly, Lynchburg , Process Manager, Executive , Lynchburg, Virginia