Manager, New Business Operations
Company: Pacific Life
Posted on: January 16, 2020
Pacific Life is currently seeking a talented Manager, New Business
Operations to join the Life Insurance Division in Lynchburg, VA.
The Life Insurance Division works with financial and insurance
professionals to give families and businesses the life insurance
coverage needed to help meet important financial protection, wealth
accumulation, and wealth preservation goals.
The Manager, New Business Operations will be responsible for
leading a department with a broad scope of responsibility over
multiple complex operational processes with significant customer
interaction. Accountable for process and team performance and will
lead an organization of several teams each led by Underwriting
Managers and New Business Supervisors. Responsible for tracking
department metrics and forecasting. Translates strategy into short
term and long-term goals and guides the team in implementing those
goals. Handles escalated or complex customer issues and concerns
effectively, timely, and in a professional manner. Builds, mentors,
and leads a strong motivated team while providing extraordinary
service to our customers both internal and external. Provides day
to day guidance, feedback, and direction to team. Accountable for
meeting and exceeding service levels. Remain current on end to end
processes, operational procedures, and changes to product
offerings. Proactively manages short term and long-term capacity
planning. Drives continuous improvement and innovation for
immediate team and processes.
FACTORS FOR SUCCESS:
Bachelor s degree in business or related field preferred
5 years of operations and leadership experience, with proven focus
Strong verbal and written communication skills, with ability to
drive vision and purpose and create a culture of open
Able to work effectively with multiple levels of staff, leadership,
Demonstrated ability to build, direct and grow successful and
Able to effectively lead projects and drive innovative efforts in
support of organizational change and growth
Ability to travel up to 10%
Join the Pacific Life team and watch your career grow! We offer a
competitive compensation and benefits package that includes:
Competitive salary and bonus program Medical, dental, and vision as
part our commitment in investing in the health and wellbeing of our
employees Two retirement savings plans: 401k savings plan with
company match and Company Retirement Contribution (company-paid)
Generous vacation time and holiday pay And much more!
Pacific Life Insurance Company is an Equal Opportunity /Affirmative
Action Employer, M/F/D/V. If you are a qualified individual with a
disability or a disabled veteran, you have the right to request an
accommodation if you are unable or limited in your ability to use
or access our career center as a result of your disability. To
request an accommodation, contact a Human Resources Representative
at Pacific Life Insurance Company.
About Pacific Life
For more than 150 years, Pacific Life has offered innovative
products and services including life insurance, annuities, and
mutual funds, along with a variety of investment products, all of
which provide The Power to Help You Succeed. We firmly believe each
employee plays a part in our continued growth and success, and we
pride ourselves in providing a work environment that is
challenging, inclusive, collaborative, and results-oriented. With a
powerful past and a strong future, Pacific Life offers an
environment where you re empowered to achieve your personal best.
In return, we look to your passion and insight to help us grow. For
additional company information, including current financial
strength ratings, visit www.PacificLife.com.
Keywords: Pacific Life, Lynchburg , Manager, New Business Operations, Executive , Lynchburg, Virginia
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