CSR

Company: Community Veterinary Partners
Location: Durham
Posted on: February 17, 2026

Job Description:

Job Description Job Description What are we looking for? Do you love people and pets? Are you the kind of person who jumps in, figures things out, and keeps the day moving with a smile? If so, we’d love to meet you! Park Veterinary Hospital & Urgent Care is looking for a self-starter, go-getter, fun-loving Client Service Representative to join our fast-paced, compassionate team. What are we looking for in an individual to join our team? A positive, upbeat person who thrives in a busy environment Someone who takes initiative and doesn’t wait to be told what needs doing A team player with strong communication skills Able to stay calm, organized, and kind, even on hectic urgent care days Veterinary or medical front desk experience is a plus, but not required, we’re happy to train the right person! What do we expect from our CSR's? Welcome clients and patients with warmth, professionalism, and genuine empathy, first impressions matter, and you set the tone. Answer phones, schedule appointments, and help manage urgent care flow. Think juggling… you’ll do it all day, every day, but you’ll never do it alone. You’ll be backed by an incredible team. Communicate clearly and kindly, whether it’s a routine visit or a stressful moment. Treat every client like your most important guest, the one you really want to impress. Support our veterinary team to keep each day running smoothly. Strong communication is everything here, and teamwork makes the magic happen. Handle payments, records, and administrative tasks with attention to detail. Yes, there’s a money side, being comfortable with basic math is a must. Why will you love working here? You’ll be part of a supportive, team-first culture where people actually help each other (no sinking or swimming alone here). Laughter is encouraged — we do serious work, but we believe joy and compassion belong in the workplace. Every day, you’ll have the chance to make a real difference for pets and the people who love them. We offer competitive pay and benefits, based on your experience — because your skills and dedication matter. What are the perks you will recieve? Competitive compensation Monthly Bonus Opportunities Full Health, dental, vision, and mental health support (24/7 access) Generous PTO, paid parental leave, and holiday pay Opportunities for internal growth and career development across our network 401K with employer match Incentive programs recognizing team contributions to great care Personal pet care discounts Pet Insurance Discounts If you love people and pets, thrive in a fast-paced environment, and bring positive energy wherever you go, Park Veterinary Hospital & Urgent Care would love to meet you. We’re looking for a fun-loving, motivated Client Service Representative who takes initiative, communicates well, and can juggle the day with empathy and a smile. You’ll be the welcoming face of our clinic, supporting clients, patients, and our veterinary team while making a real difference every single day. In return, you’ll join a supportive, laughter-filled workplace that values compassion, teamwork, and growth, with competitive pay, great benefits, bonus opportunities, and perks that support both you and your pets. If you’re ready to be part of something meaningful, we encourage you to apply!

Keywords: Community Veterinary Partners, Lynchburg , CSR, Healthcare , Durham, Virginia