Manager
Company: OrthoVirginia
Location: Lynchburg
Posted on: April 30, 2024
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Job Description:
OrthoVirginia, Virginia's largest provider of expert orthopedic
and therapy care, is currently seeking a full-time, experienced
Clinical Manager to join our team! Along with a collaborative,
team-oriented work environment, our outstanding employment package
includes competitive salaries, excellent medical, dental, and
vision benefits, paid time off (PTO), a generous 401k incentive
plan, short-term and long-term disability insurance, life
insurance, and a company-wide wellness program. Position Summary
Serves as lead clinical technician and ensures that quality and
customer service standards are met by the care team. Position is a
working manager role and maintains principal clinical duties
associated with orthopaedic technician role and radiological
technologist role (if applicable). Primary Functions &
Accountabilities Oversees essential clinical support functions of
the physician office Serves as a working manager and functional
expert in all physician office clinic tasks Ensures that proper
operational procedures are followed with regard to staffing,
intake, examination, and post-visit instructions In coordination
with the Director of Operations, serves as a clinical liaison
between assigned physician office and other offices within the
practice and provides supervisory oversight of staff Oversees the
patient experience within the clinic and ensures excellent customer
service Provides first point of escalation in the event concerns
are brought forward by a patient, visitor, or staff member; Refers
complex patient relation matters to the Director, Operations as
appropriate Maintains effective productivity standards for
department as evidenced by observation, reports and team feedback;
is open to feedback and receptive to change Provides timely
coaching and feedback to staff on fulfillment of job duties and
patient services Assists with training and performance assessment
of new staff Effectively communicates changes in procedures and
policies Provides support to the medical staff in the care and
management of patient as directed by physician or other medical
staff Reviews and updates patient charts, provides direct patient
care, and thoroughly and accurately documents care under direction
of physicians Demonstrates the ability to: assemble, apply and
maintain traction; apply casts; fit and adjust braces and other
orthopedic supplies and DMEs as directed by the needs of the
facility Maintains orthopedic equipment and supplies inventory
assuring that equipment is kept clean and functional, and that
supplies are maintained at appropriate par levels Manages sharps
containers in exam rooms ensuring that all safety measures are
followed Completes assigned administrative responsibilities within
established time frames (e.g. submitting treatment charges, time
cards, schedules, administrative tasks and mandatory position
requirements) Knowledge, Skills & Abilities Strong customer service
skills Excellent communication skills Ability to assess situations,
resolve within scope of ability, or escalate as appropriate Ability
to respond effectively to emergencies, actual events or drills.
Ability to maintain professional demeanor in all aspects of role
Position Requirements High school diploma or equivalent, Bachelor's
degree Preferred Radiologic Technologist Licensure or Orthopedic
Technician Certification preferred At least 3 years of
supervisor/managing experience and patient care experience in a
clinic or hospital setting #MAOV #STATEOV Employment Type: Full
Time
Keywords: OrthoVirginia, Lynchburg , Manager, Executive , Lynchburg, Virginia
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here to apply!
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